Frequently Asked Questions

Yes, a credit card is required for all reservations made via the Internet. To protect against the unauthorized use of your credit card, the reservations process is handled on a secure server that encrypts your credit card information. For more information, please contact reservations@providentblue.com. 

Yes, Provident Doral at the Blue Miami offers free cancellation on select room rates, because flexibility matters! Please refer to the Provident Doral at the Blue Miami cancellation policy on our site for more details about any exclusions or requirements. 

Yes, reservations are automatically guaranteed to your credit card. You will be charged for the first night stay only. To avoid being charged, reservations must be canceled in accordance with the cancellation policy outlined by the hotel for the rate and dates booked. 

For bookings requiring 10 or more rooms, it would be best to contact sales@providentblue.com. 

Check-in is after 4 PM and checkout is before 11 AM. A fee applies for early check-in (amount may vary; subject to availability). Late check out is available for a fee (amount may vary; subject to availability). 

No, only service animals are welcome. 

Yes, we have an outdoor pool.

We have six accessible suites available and one wheelchair-accessible suite. Please indicate your request when making the reservation. 

Self-parking is available for $17 USD per night. 

Yes, dry cleaning and laundry service are offered to guests. Please ask at the front desk for any further information upon check-in. 

Some of the hotel amenities offered include complimentary Wi-Fi, a gym, a spa, a business center, a pool, and an on-site restaurant. 

Room amenities include flat-screen TVs (general broadcasting, pay broadcasting), telephones, hair dryers, fully equipped kitchens, alarm clocks, ironing boards and irons, and air conditioning. Bath amenities include bath towels, face towels, robes, slippers, body wash, shampoo, and conditioner.  

Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. 

Yes, guests have access to a pool, a fitness center, and a sauna during their stay. 

The hotel is a non-smoking environment. Upon check-in please ask at the front desk agent to indicate the designated areas.

Yes, we keep your belongings in the luggage area located next to the front of the hotel. 

• All packages must be collected at the hotel Front Desk the same day or arrival. Fees will apply for packages left more than 24 hours.
• A $10 fee will apply to deliver your items to your suite. 
• Upon delivery, if we cannot locate a future reservation for the package’s recipient the item will be returned to the sender or otherwise discarded.
• Special arrangements must be made in advance if you are shipping three (3) packages or more/or your single package is over weight limit of 10 pounds.

Our hotel is not responsible for the safe or timely arrival of any package sent to the hotel. It is the guest’s responsibility to check on the arrival of any packages and to check to ensure that the contents are intact.

Our hotel accepts no liability for lost, stolen or damaged boxes or other parcels.

We do not have an airport shuttle. Please contact the bell stand or the front desk to assist you with private transportation or taxi service.

There are five charging stations located within a mile of the hotel.

Yes, we are located across from downtown Doral, and there are many restaurants, retail shops, and grocery stores in the area. A mile away, you will find City Place, which offers a cinema, bar, nightlife, and much more.